Contact

COMPLAINTS

If you have a complaint about your Adviser or any financial advice you have received from your Adviser please contact us.

Intrinsic Complaints Department
Tel: 0191 241 0700
complaints@intrinsicfs.com
The Caerus Complaints Standards Guidelines can be found here
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
The Financial Ombudsman Service Exchange Tower
London E14 9SR
Tel: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

Please refer to our Terms and Conditions

Contact Us:

01793 647400